Privacy Policy
Privacy Policy
This Privacy Policy explains how Thompson Tradin ("we," "us," or "our") collects, uses, shares, and protects personal information obtained from visitors and customers of our website https://thompsontradin.co.uk ("Website"). We are committed to protecting your privacy and ensuring the security of your personal information.
Information We Collect
We may collect the following types of personal information when you visit our Website, make a purchase, or interact with us:
- Contact Information: such as your name, email address, phone number, and shipping address.
- Payment Information: such as credit card details or other payment information necessary to process your order.
- Account Information: if you create an account on our Website, we may collect your username, password, and other account details.
- Transaction Information: details about your purchases, including the products you buy, payment methods, and transaction history.
- Communication Preferences: information about your preferences for receiving communications from us, such as email newsletters or marketing materials.
- Device and Usage Information: information about your device and how you use our Website, including IP address, browser type, operating system, and browsing behaviour.
How We Use Your Information
We use the personal information we collect for the following purposes:
- To process and fulfill your orders, including shipping and delivery.
- To communicate with you about your orders, account, and inquiries.
- To personalize your shopping experience and provide recommendations based on your preferences.
- To send you marketing communications and promotional offers; if you have opted in to receive them.
- To improve our Website, products, and services, and to analyse trends and customer preferences.
- To prevent fraud and protect the security of our Website and customers.
Information Sharing and Disclosure
We may share your personal information with third parties in the following circumstances:
- With service providers and vendors who assist us in operating our Website, processing payments, fulfilling orders, and providing customer support.
- With our business partners and affiliates for marketing and promotional purposes, if you have opted in to receive such communications.
- With law enforcement authorities, government agencies, or other third parties when required by law or to protect our legal rights, property, or safety.
- In connection with a business transaction, such as a merger, acquisition, or sale of assets, where personal information may be transferred to the acquiring entity.
Your Rights and Choices
You have the following rights regarding your personal information:
- To access and update your personal information by logging into your account on our Website.
- To opt out of receiving marketing communications from us by following the instructions provided in the communication.
- To request the deletion of your personal information, subject to certain exceptions under applicable law.
Data Security
We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.
Children's Privacy
We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.
Changes to Our Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. We will notify you of any material changes by posting the updated policy on this page.
Contact Us
If you have any questions or concerns about our Privacy Policy or our privacy practices, please contact us at [email protected]