Delivery Policy
Delivery Policy
Shipping Methods and Rates: We offer several shipping options to accommodate your needs. Shipping rates and delivery times vary depending on the shipping method selected and the destination. During checkout, you'll be able to choose from available shipping options and view estimated delivery dates and costs.
Processing Time: Orders are typically processed and shipped within 2-3 business days after payment is received. Please note that processing times may vary during peak seasons or holidays. You'll receive a confirmation email with tracking information once your order has been shipped.
Shipping Destinations: We currently offer shipping to addresses within the UK, Europe (Zones 1-3) and World Zones 1-3. If you require shipping to a location outside of these areas, please contact us for assistance.
Shipping Carriers: We partner with reputable shipping carriers such as UK Royal Mail to ensure reliable and timely delivery of your orders. Once your order has been shipped, you'll receive a tracking number to monitor the status of your shipment.
Delivery Times: Delivery times vary depending on the shipping method selected and the destination. Estimated delivery times are provided during checkout and are based on the shipping carrier's standard delivery schedules. Please note that unforeseen circumstances such as weather delays or customs clearance may affect delivery times.
International Shipping: For international orders, please be aware that additional customs duties, taxes, and fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in the total cost of your order. Customs policies vary by country, so we recommend checking with your local customs office for more information.
Delivery Address: Please ensure that the shipping address provided during checkout is accurate and complete to avoid delays or mis-deliveries. We are not responsible for lost or undelivered packages due to incorrect addresses provided by the customer.
Delivery Notifications: Once your order has been shipped, you'll receive an email notification with tracking information to keep you informed of the status of your shipment. (subject to shipping option selected)
Order Tracking: You can track the status of your order using the tracking number provided in your shipping confirmation email (subject to selected shipping option). If you encounter any issues or have questions about your order's delivery status, please contact us for assistance.
Delivery Issues: If you experience any issues with the delivery of your order, such as delays, damages, or missing items, please contact us immediately so that we can assist you in resolving the issue. We are committed to ensuring that your orders are delivered safely and promptly.